[VoIP] Fun with Pat and Jane

[Steph Kerman]

Can I assume we are talking about PSTN calls? 

Probably not a broken predictive dialer but one that is cranked up too 
high so that it's placing calls too far ahead of the staff's ability to 
respond to them.  Some TMers do that because they don't want to waste a 
second of their staff's time while at the same time don't give a crap 
about how many tens of thousands of people they hang up on daily.  
Simple economics and "All in a day's work" in their view, like the TMers 
who call me in violation of the DNC list.

Steph

Mark Rudholm wrote:
> I've been getting calls from "restricted" every morning for the last 
> several days. It's always silent when I
> answer. I'm guessing it's a broken predictive dialer.
>
> I just added code to my dialplan to route blocked calls to 
> Playback(privacy-unident). I'm pretty sure it won't
> trap "unavailable" calls, but can't really test that myself.
>
> Shane Young wrote:
>> The telemarketers who are sending 000-000-0000 as their callerid 
>> have pissed me off good now. 

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