[VoIP] Fun with Pat and Jane

windmill windmill at topletter.com
Tue Feb 19 19:16:34 CST 2008


Steph,

Thanks so much for that little gem of info! I was always puzzled by 
calls from apparently no-one. These days if I don't see a valid caller 
ID on my PSTN calls, i.e. UNAVAILABLE, INTERNATIONAL, WITHHELD etc then 
I simply don't answer them. Eventually I will hook up my PSTN landline 
to my *box but I won't be ready to do that for some time and I don't 
have a pressing need as yet.

Brian

Steph Kerman wrote:
> Can I assume we are talking about PSTN calls? 
>
> Probably not a broken predictive dialer but one that is cranked up too 
> high so that it's placing calls too far ahead of the staff's ability to 
> respond to them.  Some TMers do that because they don't want to waste a 
> second of their staff's time while at the same time don't give a crap 
> about how many tens of thousands of people they hang up on daily.  
> Simple economics and "All in a day's work" in their view, like the TMers 
> who call me in violation of the DNC list.
>
> Steph


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