[VoIP] Fun with Pat and Jane

Mark Rudholm mark at rudholm.com
Wed Feb 20 09:38:47 CST 2008


I've had success with "oh, lower interest?  I'm definitely
interested in that, but you caught me in a meeting, is
there a way I can call you back when I have time to talk?"

Steph Kerman wrote:
> Brian,
> 
> YW.  Another factor is probably this:  For predictive dialers to work 
> well, a large groups of attendants and placed calls is necessary so the 
> statistical delays involved in dialing ahead can average out.  The 
> smaller the group size, the greater the probability that all attendants 
> will be in the midst of a call and no on will be available for the call 
> that has just answered.  It's basic traffic theory.  As more and more 
> small boiler room operations engage in this, it's inevitable that there 
> will be more and more hang-ups as a percentage of the total calls placed 
> by all of them.
> 
> I receive calls on a regular basis from a specific organization that 
> claims to offer debt consolidation.  So far, though I have gotten better 
> at it, I have not succeeded in learning their identity.  Each time I get 
> further into the dialog with them.  Of course, I am recording each of 
> these calls for quality assurance.  ;-)    And so that there is a record 
> of the time, date, duration and exact details of each call in case I 
> eventually am able to report them for violation of DNC regulations.   
> But these folks are crafty and as soon as you say the wrong thing you 
> are met with an immediate loop current interruption as they summarily 
> terminate the call.  Asking who they are or how to contact them is the 
> first big "no-no".   Answering with anything about your credit situation 
> that does not match their target produces the same result.  So far 
> they've probably called me 6 or more times.  I have no need for their 
> services but I am slightly outraged that they blatantly ignore the DNC 
> rules and play this anonymity game.  I wonder at what point if any they 
> would reveal who they are.  Perhaps they are just phishing for 
> identities to steal from the gullible.


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