[VoIP] Fun with Pat and Jane

Steph Kerman stfkerman at jps.net
Wed Feb 20 10:05:56 CST 2008


Tried that.  Even replying with a total (fictitious) balance amount 
needing to be consolidated that was (I suppose) too low resulted in an 
immediate rude disconnect without so much as a single word of warning.   
Really strange.

=SK=

Mark Rudholm wrote:
> I've had success with "oh, lower interest?  I'm definitely
> interested in that, but you caught me in a meeting, is
> there a way I can call you back when I have time to talk?"
>
> Steph Kerman wrote:
>   
>> Brian,
>>
>> YW.  Another factor is probably this:  For predictive dialers to work 
>> well, a large groups of attendants and placed calls is necessary so the 
>> statistical delays involved in dialing ahead can average out.  The 
>> smaller the group size, the greater the probability that all attendants 
>> will be in the midst of a call and no on will be available for the call 
>> that has just answered.  It's basic traffic theory.  As more and more 
>> small boiler room operations engage in this, it's inevitable that there 
>> will be more and more hang-ups as a percentage of the total calls placed 
>> by all of them.
>>
>> I receive calls on a regular basis from a specific organization that 
>> claims to offer debt consolidation.  So far, though I have gotten better 
>> at it, I have not succeeded in learning their identity.  Each time I get 
>> further into the dialog with them.  Of course, I am recording each of 
>> these calls for quality assurance.  ;-)    And so that there is a record 
>> of the time, date, duration and exact details of each call in case I 
>> eventually am able to report them for violation of DNC regulations.   
>> But these folks are crafty and as soon as you say the wrong thing you 
>> are met with an immediate loop current interruption as they summarily 
>> terminate the call.  Asking who they are or how to contact them is the 
>> first big "no-no".   Answering with anything about your credit situation 
>> that does not match their target produces the same result.  So far 
>> they've probably called me 6 or more times.  I have no need for their 
>> services but I am slightly outraged that they blatantly ignore the DNC 
>> rules and play this anonymity game.  I wonder at what point if any they 
>> would reveal who they are.  Perhaps they are just phishing for 
>> identities to steal from the gullible.
>>     
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