[VoIP] Fun with Pat and Jane

[Steph Kerman]

All of which illustrates that most *ennnny thing* can be raised to an 
art form!

Steph

Ian Jolly wrote:
> Both my home telephone number and one of my mobile numbers appear in our 
> telephone directory in the UK.
>
> The predictive dialler usually calls my home number first and it is usually 
> 'double glazing' or 'cheap phone calls'.   I don't give them the chance to 
> start their spiel  !  " Sorry - Not interested " and down goes the phone.
>
> A couple of minutes later, the mobile phone goes as they work down the list. 
> "Ah - cheap double glazing/phone calls/line rental- Tell me all about it"
>
> I then keep them taking as long as possible making them think I'm 
> interested.  Once they think they've convinced me, I point out that their 
> offer of  'Free windows at the rear of the house if you buy those at the 
> front'  (or the like) isn't much use to me - I'm camping in a tent in the 
> Highlands of Scotland !
>
> What they don't realise is the cost of the call!  Here in the UK the caller 
> pays the whole of the cost of the call to a mobile phone and the number I 
> use costs them approx 30p per minute compared with about 1p per minute to a 
> landline!  Longest call I managed was for cheap line rental on my landline - 
> kept him going for an hour !  :-)))
>
> Ian J
>
>
>
>
> ----- Original Message ----- 
> From: "Mark Rudholm" <mark at rudholm.com>
> To: "Voice Over IP Tandem for Analog Switches" <voip at ckts.info>
> Sent: Wednesday, February 20, 2008 3:38 PM
> Subject: Re: [VoIP] Fun with Pat and Jane
>
>
>   
>> I've had success with "oh, lower interest?  I'm definitely
>> interested in that, but you caught me in a meeting, is
>> there a way I can call you back when I have time to talk?"
>>
>> Steph Kerman wrote:
>>     
>>> Brian,
>>>
>>> YW.  Another factor is probably this:  For predictive dialers to work
>>> well, a large groups of attendants and placed calls is necessary so the
>>> statistical delays involved in dialing ahead can average out.  The
>>> smaller the group size, the greater the probability that all attendants
>>> will be in the midst of a call and no on will be available for the call
>>> that has just answered.  It's basic traffic theory.  As more and more
>>> small boiler room operations engage in this, it's inevitable that there
>>> will be more and more hang-ups as a percentage of the total calls placed
>>> by all of them.
>>>
>>> I receive calls on a regular basis from a specific organization that
>>> claims to offer debt consolidation.  So far, though I have gotten better
>>> at it, I have not succeeded in learning their identity.  Each time I get
>>> further into the dialog with them.  Of course, I am recording each of
>>> these calls for quality assurance.  ;-)    And so that there is a record
>>> of the time, date, duration and exact details of each call in case I
>>> eventually am able to report them for violation of DNC regulations.
>>> But these folks are crafty and as soon as you say the wrong thing you
>>> are met with an immediate loop current interruption as they summarily
>>> terminate the call.  Asking who they are or how to contact them is the
>>> first big "no-no".   Answering with anything about your credit situation
>>> that does not match their target produces the same result.  So far
>>> they've probably called me 6 or more times.  I have no need for their
>>> services but I am slightly outraged that they blatantly ignore the DNC
>>> rules and play this anonymity game.  I wonder at what point if any they
>>> would reveal who they are.  Perhaps they are just phishing for
>>> identities to steal from the gullible.
>>>       
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